In January and February, STAR EMS responded to emergency calls under 6 minutes just 590 out of 767 times. That’s 76.9%. The contract says... 90%. So what would it take to fix that? Over 1,000…
When cities outsource emergency medical services, the public usually hears the same basic sales pitch: professional service, fast response times, lower municipal cost, and modern deployment strategies. But the structure of the contract matters more…
When the City of Troy replaced the previous ambulance system with a private EMS contractor, residents were told the new system would ensure reliable emergency coverage for the city. But after reviewing the contract itself,…
Ten weeks into 2026, Troy still has not released the raw EMS response data required under its contract. That data is the most basic tool needed to evaluate whether the system is working. Yet in…
Two separate rollover crashes on I-75 in Troy today, including a rollover involving an ambulance responding to the first accident, left the original crash scene reportedly waiting nearly 90 minutes for medical support. Based on…